iSolved University

iSolved HCM is the industry-leading human capital management (HCM) technology company, bringing together key workforce functions in one robust, easy-to-use software platform called iSolved.  Our cloud platform manages all mission-critical people functions including payroll, time & attendance, benefits, and HR process management - all delivered from a single application. We layer in Mojo, our engagement module that gives companies tools that encourage employee collaboration, increase employee performance, and reward employee success - boosting employee engagement and improving organizational results. iSolved HCM is a proven winner evidenced by its rapid adoption in the Small and Middle Enterprise (SME) market with more than 100,000 customers and 5 million users and growing.  

iSolved is majority owned by Accel-KKR a leading growth-focused private equity firm. Accel-KKR is exclusively focused on investing in mid-sized software and technology-enabled services businesses that are well-positioned to be leaders in growth markets. With over $5 billion in capital raised across seven funds since inception, Accel-KKR is one of the largest firms with a global reach that is dedicated to investing in and growing businesses like iSolved. For more information, visit www.isolvedhcm.com and www.accel-kkr.com

BRIEF STATEMENT OF THE PURPOSE OF THIS POSITION

We are currently seeking a software trainer to join our iSolved University Training Team. This professional will be a PEO and benefits subject matter expert and will consistently provide high quality on-site and online partner, customer, and internal employee training.

PRIMARY SKILLS AND RESPONSIBILITIES OF THIS POSITION

• Develop course material for live classroom sessions around PEO features/functionality of iSolved
• Develop, record and produce online video courses for iSolved University
• Provide training online and on-site
• Introduce Partners to new functionality released in iSolved via documentations, webinars, and announcements
• Be able to explain the complexities of iSolved effectively to users having different levels of technical savvy
• Work with Technology Development and release staff to remain ahead of upcoming changes within the software
• Be a backup trainer and assistant for all other iSolved Trainings
• Work with iSolved University Developer to improve online learning experience

CULTURAL REQUIREMENTS

iSolved HCM competes in the ultra-competitive, extremely lucrative, and ever shifting HCM industry.  The iSolved culture has been a key component of competitive edge and we will continue to count on culture as a key element that supports and extends our leadership position among a set of very strong peer competitors.  All team members must be able to align with, support and extend our cultural norms:

         Breathtaking Pace ("Just do it!"):  We move fast and the training team must be ready to drive progress and ensure the our employees and customers have training needed to be successful. 

         Competitive Spirit ("Bring it!"):  We seek to conquer the HCM market and our spirit drives team alignment and organizational performance.

         Unique Customer Focus ("Change the World!"):  We are passionate about the iSolved vision and the positive customer change associated with our work.  We work tirelessly to solve and satisfy customer needs through use of our innovative solutions.

         One Team ("I've got your back!"):  We believe that the word "team" spans across function, level, and location. We use modern tools and technology to connect and collaborate across geography and all other bounding situations.  We are always willing to help our teammate even if it seems outside the definition of one's own role.  We celebrate group success with vigor.

         Our People are Special ("We expect a lot!"):  We only choose the best of the best.  Our behaviors are exceptional, and our performance is unmatched.  We conduct business "the right way" with the highest standards for ethics and integrity.

         Results are Important ("We set goals and we like numbers!"):  We are accountable to deliver the promise of iSolved and we set goals and drive for associated results. We practice self-measurement and self-improvement both as individuals and as a team.  We use technology platforms to support process control and measurement.  We highlight success, identify failure, understand the root cause of both, and incorporate associated lessons into the way we conduct future business. 

EDUCATION AND EXPERIENCE NEEDED FOR THIS POSITION

• Knowledge of the PEO and Benefits industry

• Experience providing training or teaching
• Organized and detail oriented
• Ability to communicate clearly verbally and in writing
• Strong presentation skills
• Ability to work independently and as a member of a team
• Highly motivated, flexible, adaptable nature
• Able to deal with different personality styles and learning styles

• 30% domestic travel will be required

OFFICE LOCATION

• Preference in order:
  • Salt Lake City, UT
  • Charlotte, NC

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