isolved

Verifications Processing Agent Jobs at isolved

Verifications Processing Agent Jobs at isolved

Sample Verifications Processing Agent Job Description

Verifications Processing Agent

Summary/Objective

The Verification Processing Agent position is an essential position at ProScreening. The verification team works diligently to verify information on employment applicant's resumes. This information includes but is not limited to Employment, Education and Reference information. A successful Verifier will be able to efficiently and effectively be able to provide clients with verified information from their applicant's resume at a rate of 18+ cases worked per hour.

Core Job Duties

Calls on references, performs employment and education verification.

  • Produce up to 18+ cases worked per hour by 90 days of service and ongoing.
  • Process employment verifications to verify information contained on job applications for clients.
  • Take inbound calls from companies/schools/references returning requests for verification.
  • Total mistakes cannot exceed 1% of completed verifications.
  • Other duties as assigned

Job Complexity

Acquires job skills and learns company policies and procedures to complete routine tasks. General knowledge of core elements or concepts within their role.

Supervision

Normally receives detailed instructions on all work. Works under close supervision.

Experience

  • Typically requires no previous professional experience.
  • Some phone experience, or customer service level experience preferred

Minimum Qualifications

  • High school diploma or equivalent
  • High level of attention to detail and accuracy in all tasks
  • Ability to work effectively in a team environment
  • Strong written and verbal communication skills
  • Spanish speakers are preferred.

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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.

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