Technical Program Manager

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The Technical Program Manager is responsible for the planning, execution, and delivery of assigned product programs and initiatives under frequent to occasional coaching and guidance. This role will work closely with their immediate supervisor and program stakeholders to develop delivery plans and track progress. This role will also be responsible for managing risks, communicating status, and resolving issues.

Core Job Duties

• Leadership: Foster collaborative and productive environment.
• Communication: Clearly communicate program/initiative goals, and ensure alignment with strategic objectives.
• Stakeholder Management: Engage with key stakeholders to define scope, manage expectations, establish communication management, perform change control management, and provide regular updates on progress, risks and mitigation strategies.
• Program Management: Plan, execute and deliver assigned product programs
• Risk and Issue Management: Identify potential risks, issues and dependencies and work with leaders to develop ways to mitigate them.
• Readiness: Support readiness planning and execution in collaboration with readiness stakeholders to enable the successful release of new offerings and/or product enhancements.

Minimum Qualifications

• Bachelor's degree in business administration or a related field, or an equivalent combination of education, training and experience (required).
• Knowledge of Project Management principles, concepts and practices
• 1-2 years of experience in project/program management
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient with Microsoft Office Suite
• Ability to communicate effectively, build consensus, facilitate working sessions
• Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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