Tax Support Team Lead

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

Tax Support Team Lead

Location: Any

Job Summary:

The Payroll Tax Support Lead supports the Tax Support Manager and amendment team to achieve organizational goals of the department. The Team Lead serves as a subject matter expert regarding amendments for federal, state, and local taxes and establishing best practices. This position provides direction and technical guidance to less experienced amendment staff.

Core Job Duties:

• Serves as a subject matter expert regarding amendments for federal, state, and local payroll tax and reporting to support partners.
• Assists with establishing best practices and process improvements for the amendment team.
• Works with the Tax Support Manager to ensure amendments and payments are timely and accurate.
• Ensures escalations are completed timely and amendment payment logs are completed.
• Plays an integral role in hiring and training staff members.
• Builds and maintains successful relationships with cross-functional teams (Operations, Support, HCM and Treasury)
• Assists or handles complex amendment issues.

Minimum Qualifications:

• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
• Must be detail oriented, self-starter who has experience with Adobe Acrobat and Microsoft Office products
• Strong customer service skills are required.
• Ability to handle a busy working environment with multiple deadlines
• Possess strong organizational and prioritization skills.
• Ability to work independently and in a team environment

Education and Experience:

• Bachelor's degree and 2-4 years' experience with payroll tax amendments and compliance
• Experience handling amendments with federal, state, and local taxes.
• Experience with notice resolution in federal, state, and local agencies.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Current Openings for Tax Support Team Lead Jobs at isolved

Job Title	Department	Location

Get Notified of New Jobs at isolved