Tax Operations Analyst

Job Description

Tax Operations Analyst

Summary/objective

The Tax Operations Analyst supports the Tax Department to achieve department goals. This person works closely with Tier 2, Tax Operation Management, and Tax Support teams to ensure all Daily, ME/QE/YE filing duties are met timely accurately and troubleshoots problem areas before presenting an issue as an escalation.

Essential Job Functions

• Check Payment Processing in the isolved system
• Analysis and approval of tax forms
• Correspondwithclientsandtaxagencieswhenneededforoperationsdata management initiatives
• Manageclientrecordsandcaseworkflows
• Runpayrolltaxreportsandverifyinformationreportedisaccurateforgovernmental agencies including all levels of Federal, state & local taxing jurisdictions.
• Researchvariancesbetweenpaymentandpaperfilingsas
• Initiatethepreparationandprocessingforpowerofattorneyforms
• Processcomplexpaperfilingswithanelectronicfilingcomponent
• Contributetoteameffortbyaccomplishingrelatedresultsasneeded
• OtherprojectsasassignedbytheTaxOperationsManager

Job Complexity

• Works on issues of limited scope. Follows established practices and procedures in analyzingsituationsordatafromwhichanswerscanbereadilyMonitorsdaily operations of a unit or sub-unit. Requires full knowledge of own area of functional responsibility.

Interaction

• Interactsdailywithsubordinatesand/orfunctionalpeerInteractionnormally involves exchange or presentation of factual information.

Supervision

• Provides immediate supervision to a unit or group of employees, assigning tasks, checkingwork atfrequentintervals, andmaintaining Aportion of time is normallyspentperformingindividualtasksrelatedtotheunitorsub-unit.Generally, supervises semi-skilled employees (e.g., production, customer support, clerical).

Experience

• TypicallyrequiresaBachelor'sdegreeandaminimumof2-3yearsofdirectexperience; may not require prior management experience.

Scope

• Receives predetermined work assignments that are subject to a moderate level of controlandDirectssubordinatestocompleteassignmentsusingestablished guidelines, procedures, and policies.

Discretion

• Erroneousdecisionsorfailuretoachieveresultsmaycausedelaysin

Minimum Qualifications

• Mustbeextremelyorganized,haveattentiontodetail,andmeetcriticaldeadlines
• Analyticalwithstrongproblem-solvingabilitiesandcreativeresolutionskills
• Stronginterpersonalcommunicationskills(bothwrittenandverbal)tointerface effectively with individuals at various levels
• Leadershipandtimemanagementskills
• Assistswithestablishingtaxoperationsbestpracticesandprocessimprovements
• Mustbeabletocommunicateeffectivelyandinaconstructivemannerwith management, peers and coworkers.
• Mustbedetailoriented,self-starterwhohasexperiencewithAdobeAcrobatand Microsoft Office products
• Strongcustomerserviceskillsare
• Abilitytohandleabusyworkingenvironmentwithmultipledeadlines
• Possessstrongorganizationalandprioritization
• Abilitytoworkindependentlyandinateamenvironment

Core Competencies

• Customer Focused: Ability to build strong internal and external customer relationships and delivering customer-centric solutions.
• Problem Solving: Ability to process complex and sometimes contradictory information to effectively solve problems.
• Accountable: Being answerable for your actions and owning up to
• Communication: Developing and delivering information that conveys a clear understanding of the needs of different audiences.
• Relationship Building: Establishes effective partnerships and works collaboratively with others to meet shared objectives.
• Quality Results Focused: Takes on new opportunities with enthusiasm, applies efficiency to tasks and keeps our customers' experience in mind.

• Cultivates Innovation: Creates new and better ways for the organization to be

Affirmative Action/EEO statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel Required: May Travel

Work Authorization: Employee must be legally authorized to work in the United States. FLSA Classification: Hourly, Non-Exempt

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