Tax Operations Administrator

Job Description
Tax Operations Administrator
S2
Summary/objective
The Tax Operations Administrator supports the Tax Department to achieve organizational
goals. This person works closely with the stakeholders to support the payroll service client
base.
Essential Job Functions
• Sort and manage daily mail
• Operate in a fast-paced environment
• Prepare and process power of attorney forms
• Maintain office supplies for tax team
• Correspond with clients and tax agencies when needed
• Manage client records and create cases
• Run payroll tax reports and verify information reported is accurate for governmental
agencies including all levels of Federal, state & local taxing jurisdictions
• Assist with QE/YE printing and filing of returns on behalf of clients
• Process timely paper tax returns and checks
• Contribute to team effort by accomplishing related results as needed
• Make regular trips to the post office
• Other projects as assigned by the VP of Payroll Tax.
Job Complexity
Applies acquired job skills and company policies and procedures to complete assigned tasks.

Interaction
Works on assignments that are semi- routine in nature but recognizes the need for
occasional deviation from accepted practice.
Supervision
Normally follows established procedures on routine work, requires instructions only on new
assignments. Work may be spot- checked in progress and upon completion.
Experience
Typically requires a minimum of 1-3 years of related experience.
Scope
NA
Discretion
NA
Minimum Qualifications
• Must be extremely organized, have attention to detail, and meet critical deadlines
• Analytical with strong problem-solving abilities and creative resolution skills
• Strong interpersonal communication skills (both written and verbal) to interface
effectively with individuals at various levels
• Ability to work well under pressure while consistently meeting time sensitive
deadlines
• Self-motivated, with the ability to work on multiple projects in a fast paced
environment
• Strong Microsoft Office program experience, including Excel and Word
Core Competencies
• Customer Focused: Ability to build strong internal and external customer
relationships and delivering customer-centric solutions.
• Problem Solving: Ability to process complex and sometimes contradictory
information to effectively solve problems.
• Accountable: Being answerable for your actions and owning up to commitments.
• Communication: Developing and delivering information that conveys a clear
understanding of the needs of different audiences.
• Relationship Building: Establishes effective partnerships and works collaboratively
with others to meet shared objectives.
• Quality Results Focused: Takes on new opportunities with enthusiasm, applies
efficiency to tasks and keeps our customers' experience in mind.
• Cultivates Innovation: Creates new and better ways for the organization to be
successful.
Affirmative Action/EEO statement
isolved is an equal opportunity employer. All applicants will be considered for employment
without attention to race, color, religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If
you are smart and good at what you do, come as you are.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing
of activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions outlined above.
Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must
be able to lift up to 15 pounds.
Travel Required: No
Work Authorization: Employee must be legally authorized to work in the United States.
FLSA Classification: Non-Exempt
Location: Remote
Internal Job Title
Tax Operations Administrator

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