Talent Acquisition Coordinator

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The Talent Acquisition Coordinator supports the recruitment process by providing administrative and logistical support to the Talent Acquisition team. This role ensures a smooth candidate experience from application through onboarding by coordinating with the Talent Team on managing communication and maintaining accurate records.

We are looking for a highly organized and proactive Talent Coordinator to join our growing Talent Acquisition team. In this role, you will play a critical part in supporting our recruiters and enabling a seamless hiring experience across our LATAM markets. You will act as the key liaison between external staffing vendors and internal business stakeholders, ensuring that all candidate processes - from selection through onboarding - run smoothly and efficiently.

You'll be joining a team that is passionate about building high-impact recruiting operations and delivering an exceptional hiring experience. This is a great opportunity for someone looking to grow their career in Talent while supporting a meaningful mission and building strong cross-functional relationships in a global context.

Core Job Duties

• Coordinate and schedule interviews between candidates, recruiters, and hiring managers
• Manage candidate communication, including interview confirmations, status updates, and feedback follow-ups
• Post job openings to internal and external job boards
• support pre-employment screening
• track and report key recruitment metrics (i.e. time to fill, pipeline status)
• Collaborate with recruiters to enhance the candidate experience and ensure timely process updates
• Perform general administrative duties related to talent acquisition, such as managing calendars, filing, and maintaining documentation
• Provide day-to-day support to recruiters throughout the candidate lifecycle, including interview coordination, documentation, and system updates
• Act as the primary point of contact between hiring teams and staffing partners/vendors for nearshore-based positions.
• Ensure timely communication and status updates for all candidates being hired via third-party vendors.
• Monitor and maintain the accuracy of candidate data in our ATS (Applicant Tracking System) and internal tracking documents.
• Collaborate closely with hiring leaders, stakeholders, business partners, BPO vendors, IT, and engagement to ensure readiness for new hire onboarding.
• Support the execution of offer letters, background checks, and pre-hire compliance requirements.
• Assist with reporting and analytics related to nearshore hiring activities (e.g., time-to-fill, vendor performance, candidate pipeline health).
• Help troubleshoot and escalate issues in real-time to recruiters or operational partners to avoid delays in hiring timelines.
• Contribute to continuous improvement initiatives within the Talent team, especially as they relate to vendor management and candidate experience.

Minimum Qualifications

• Associate's or Bachelor's degree in Human Resources, Business, or related field
• 1-2 years of administrative experience, preferably in HR or recruiting
• Familiarity with LATAM hiring practices and cultural nuances preferred
• Proficient English fluency
• Experience with ATS platforms preferred
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to manage ambiguity and multiple priorities in a fast-paced, remote-first environment
• Ability to handle sensitive and confidential information
• High attention to detail and accuracy in a fast-paced environment
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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