System Engineer - 8/31

System Engineer

Our mission is to help people exceed their goals through transformational employee experience – and we practice what we preach. In fact, isolved has been recognized as a Great Place to Work-Certified ™ company, which is an achievement that was validated through our own employee feedback. We believe that when you have a healthy culture, you move from a company to a team – and teamwork is one of our core values. In every department throughout the organization, our people go above and beyond to support each other because when one person wins, we all win. As part of the isolved team, you will be equipped with the tools and resources needed to help you excel in your career – including professional development opportunities, amazing benefits and a welcoming workplace where you will experience a true sense of belonging.

System Engineer

The System Engineer will maintain IT infrastructure, core operating software, application performance, storage, and connectivity between servers, switches and routers. Main responsibilities are conducting server builds, configuring, optimizing, and fine-tuning operating systems, troubleshooting and resolving system hardware and networking issues as well as additional duties as assigned. This position is part of a motivated team of professionals with focused responsibilities and broad opportunities for technology exposure. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with minimal supervision and pre-established guidelines.

Principal Responsibilities

• Provide level 3 support to proprietary applications.
• Monitor server hardware and software at all times, either through manual or automatic processes.
• Maintain and support our server, virtualization, Active Directory infrastructures.
• Support the voice and data network infrastructures.
• Responsible for monitoring and maintaining system security and for taking proper steps to prevent and detect security breaches.
• Troubleshoot system and network problems in systematic manner to determine root cause.
• Research new technical solutions.
• Communicate proactively and effectively system-related issues to management and the user community.
• Identify opportunities for better system performance and the elimination of recurring system problems.
• Determine system benchmarks and quality control standards for software and hardware installations.
• Assist with designing robust backup schedules and perform restorations.
• Provide infrastructure support to end-users.
• Provide technical leadership and guidance to the team, must be willing to develop the technical skills of other team members whenever possible.
• On a rotating basis serve as the on-call system administrator responding to critical problems.
• Other duties as assigned.

Essential Requirements

• Degree in the field of computer science and/or at least 5 years' experience working as a Systems Engineer is required. You should possess a strong attention to detail and strong problem solving skills to succeed in this role.
• Thorough knowledge and experience administering servers in domain environment including installing, troubleshooting and configuring DNS, DHCP, IIS, Group Policy, User/Group administration, auditing event logs. MCTS or MCITP Certification a plus.
• Experience with VMware and vSphere Infrastructure, solid understanding of virtualization concepts.
• Knowledge and experience with Windows 10, Server 2012R2/16/19, Office 365, Exchange
• Network administration experience (LAN/WAN connectivity, network architecture, network security concepts, firewall administration, remote connectivity (VPN), subnetting, wireless networking, managed switches, QoS, VLANs, TCP/IP concepts).
• Familiarity with PowerShell scripting and/or the willingness to learn
• Familiarity with network and systems monitoring tools.
• Familiarity with cloud-based backup methods and tools.
• SAN technology experience, iscsi and fc knowledge.
• Familiarity with Azure a plus.
• Familiarity with MS SQL Server administration and SQL language a plus.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers ' who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

Isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, but is merely the most accurate lists for the current job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice

Location: This position will be based in the USA (office or remote) and will require minimal travel.

Duration: This is a full time, permanent position.

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