isolved

SugarCRM ERP Solutions Architect Jobs at isolved

SugarCRM ERP Solutions Architect Jobs at isolved

Sample SugarCRM ERP Solutions Architect Job Description

SugarCRM ERP Solutions Architect

SugarCRM ERP Solutions Architect


isolved transforms the way you manage your most important asset your people. Our human capital management (HCM) and workforce technology brings together HR, payroll, time and attendance, expense management, and benefits enrollment all in one robust, easy-to-use platform.

At isolved, we're on a mission to help our customers transform employee experience for a better today and a better tomorrow, and we want to tell the world about it. We know that human resources is always evolving, quite simply because it's a people business, and so our People Cloud platform is not just built with people in mind but is ready for the future of work. As we continue to grow market share and increase our customer community of more than 145,000 employers, we are now seeking an outstanding talent in the following position:

SugarCRM ERP Solutions Architect

Under the direction of the Director of Solutions and Automation the ERP & CRM Solutions Architect will be an expert technical resource responsible for analysis, design, implementation, integration, deployment and change management oversight for the company's ERP & CRM solutions. This role will be responsible for working with business & technology stakeholders and will provide cost/benefit, risk and concept analysis & design and will oversee the implementation specification, development, and deployment of the solutions. This individual will be a key technical and solutions expert that will provide broad and deep knowledge of ERP, CRM and integrated systems that support Finance, Sales, Marketing and Servicing organizations. Candidates should have experience in consulting roles with demonstrated ability to build trusted advisor partnerships.

Principal Responsibilities

  • Lead the solution design for new ERP, CRM, and integrated business processes.
  • Analyze, design, build and deploy solution design according to project timeline.
  • Consult in the concept and implementation specifications for new processes, integrated solutions, business & technical architectures related to EPR and CRM solutions.
  • Have experience in best practices related to servicing (ITIL / ITSM), delivery life cycles (Agile) and maturity modeling (CMMI)
  • Build, configure & automate complex business workflows.
  • Perform supplier-partner risk analysis & recommendations and present findings.
  • Document system business flows and assist in other documentation, as necessary.

Essential Requirements

  • 5-7+ years NetSuite (or other ERP system) experience required.
  • 5-7+ years in SugarCRM (or other CRM systems) experience required.
  • Technical third-party API integration experience required.
  • Expert in Microsoft Excel (data functions, pivot tables, etc.)
  • Experience building cost/benefit & risk/reward analysis and presenting findings.
  • Comfortable in multitasking and meeting deadlines.
  • Excellent written and verbal presentation skills.
  • Understands ERP & CRM best practices.
  • Understands delivery & servicing best practices (Agile, ITIL, ITSM, Scrum, etc.)
  • Team player with ability to work across different teams as well as work under self-direction.
  • Experienced in standardizing processes, strong organizational skills.
  • Comfortable having challenging discussions and working toward consensus.
  • Basic understanding of accounting principles.
  • Strong understanding of relational databases.
  • Experience building automated business workflows in ERP & CRM tools.

Location: Charlotte, NC or Salt Lake City, UT. Requires minimal travel (less than 10%)

Duration: This is a full time, permanent position.

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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.

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