Solution Consultant

Why Work Here

• isolved HCM delivers 40 years of industry experience daily to its 160,000+ "People Hero" customers
• Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global enterprise with locations in Colombia, Guatemala and Mexico
• isolved awarded top places to work in the USA 2023 and we are proud of our TOP employee engagement results in 2024
• Our People Heroes have rated us number one in vendor satisfaction within Sapient Insights Group's HR Systems Survey for two years in a row.
• isolved ranked top performer in SMB Payroll - 2023 Sapient Report

Job Description

The Solution Consultant supports the sale of the isolved suite of Human Capital Management products and services by being the primary technical and demonstration resource for internal and external Sales Partners.

Core Job Duties

• Perform in-depth technical demonstrations of the complete isolved Human Capital Management solution and other applications.
• Assist internal and partner sales teams in upselling new products and services to existing customers.
• Work closely with internal and partner sales teams to identify and remove barriers in closing the sale.
• Answer application and technical questions and assist in responses to RFPs/RFIs
• Work with internal technical resources to continually develop and improve the client demonstration environment and processes.
• Analyze competition and communicate market challenges and opportunities to management.
• Utilize the NetSuite CRM solution and other company tools according to the current set of standards.
• Maintain current knowledge of the application and technical features of all solutions in our sales portfolio.
• As new features, modules, or solutions are added spend sufficient time learning the new functionality to develop technical expertise.
• Attend and present at trade shows, user conferences, as needed.
• Perform other duties as assigned by the Director of Sales
• Travel is expected. Anticipate 20% or less of the time

Minimum Qualifications

• BA/BS or equivalent work experience in the HCM space required. Specifically, a strong background around payroll, HR, benefits enrollment and administration, timekeeping, and hiring/onboarding processes.
• Minimum 3-5 years in client facing roles, understanding of and experience with Human Capital Management systems, and SaaS technology.
• Key skills include:
• Strong presentation and public speaking skills
• Ability to communicate professionally in written responses
• Ability to manage own time efficiently / self-motivated
• Technical aptitude / Quick learner
• Experience working with basic office and sales related applications such as Microsoft Office, CRM solutions, etc.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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