Senior Software Quality Assurance Engineer

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Senior Software Quality Assurance Engineer is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly. The Senior QA Engineer will also provide guidance and mentorship to QA Engineers and Jr QA Engineers.

Core Job Duties

• Design test plans, scenarios, scripts, or procedures.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Document test procedures to ensure replicability and compliance with standards.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Test system modifications to prepare for implementation.
• Monitor bug resolution efforts and track successes.
• Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Provide feedback and recommendations to developers on software usability and functionality.
• Create or maintain databases of known test defects.
• Install, maintain, or use software testing programs.
• Install and configure recreations of software production environments to allow testing of software performance.
• Monitor program performance to ensure efficient and problem-free operations.
• Collaborate with other Teams, BA or PO to evaluate or diagnose problems and recommend possible solutions.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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