Senior Marketing Specialist, Direct Customer

Senior Marketing Specialist, Direct Customer

Summary/objective

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. Isolved HCM delivers 40 year of industry experience daily to its 160,000+ "People Hero" customers. Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global enterprise with locations in Colombia, Guatemala and Mexico. Our People Heroes have rated us number one in vendor satisfaction within Sapeint Insights Group's HR Systems Survey for two years I a row. Isolved ranked top performer in SMB Payroll – 2023 Sapient Report.

Core Job Duties

•Collaborating with other teams to drive attendance for online and regional events, as well ass the Company's annual conference.
•Creating excitement around NEW customer onboarding, welcome and nurturing throughout the early stages of an isolved customer.
•Leverage HubSpot to support lead nurture and propensity to buy sequences. Measure the success of sequences by defined KPI's and influence performance based on learnings.
•Own the department roadmap in Asana by making monthly updates and additions.
•Support 'in-Environment' advertising and own the monthly calendar to promote products and services to the customer base.
•Support the promotion and communication of isolved services to our customer base by deploying segmented campaigns to promote engagement and adoption.
•Own data processing and monthly reporting functions to streamline lead flow processes.
•Define and contribute to a comprehensive and winning Direct Customer marketing plan that aligns with strategic priorities, goals and initiatives.
•Work with cross-functional teams including product marketing, account management, creative, brand and content to support customer marketing activities.
•Embrace lead goals and set clear targets and objectives for marketing execution and delivery.
•Drive retention, cross-sell and up-sell plans that expand our footprint within the exisiting isolved Direct Customer base.
•Measure progress and impact of programs and communicate back to key stakeholders.


Job Complexity

As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways.

Interaction
Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures.

Supervision
Acts independently to determine methods and procedures on new assignments.
Exercises initiative and judgement in completing recurring assignments. Often
acts as a facilitator and team leader.

Experience
Typically requires a minimum of 3+ years of related experience.

Minimum Qualifications
•3 -5 years demonstrable marketing experience.
•Strong problem-solving skills to identify, analyze and optimize marketing activity.
•Strong interpersonal skills and superb written and oral communication skills.
•Ambitious yet flexible self-starter who can work in a rapidly changing environment.
•Outstanding organizational skills and attention to detail.
•Proven project management experience with the ability to juggle multiple tasks at one time.
•Ability to communicate effectively, both orally and in writing with C-level executives, customers/prospects, partners, etc.
•Experience in/knowledge of Microsoft 365, in particular Word, Excel and PowerPoint.
•Bachelor's degree in marketing, Information Technology, Communications or similar field or related business experience.
•A desire to work hard, make a difference, and have fun doing it.

Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel Required
Yes, up to 15% domestic travel may be required.

Work Authorization
Employee must be legally authorized to work in the United States.

FLSA Classification
Exempt

Location
Remote/Hybrid

About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Current Openings for Senior Marketing Specialist, Direct Customer Jobs at isolved

Job Title	Department	Location

Get Notified of New Jobs at isolved