Senior HR Consultant

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Senior HR Consultant is responsible for identifying, evaluating and resolving HR related issues for clients and supporting HR Business Partners with client projects. Senior HR Consultants are experienced professionals with heightened expectations of job performance and autonomy. Enhanced knowledge of isolved HCM functionality is required. Senior HR Consultants serve as external and internal escalations for complex situations and internal mentors to Consultants and Associates. Ability to transition from HR Consultant to Senior HR Consultant is based on ability to demonstrate autonomy, time management ability to take on additional tasks and department need.

Core Job Duties

• Identify legal and governmental reporting regulations affecting HR practices and ensuring that client policies, procedures and processes are in compliance.
• Maintain working knowledge of multi‐state employment law compliance to best serve all isolved clients.
• Serve as client escalation and internal lead for custom or defined client groups, as needed; utilize team approach.
• Develop and present standard deliverables for stand‐alone project clients as assigned. Ability to allocate work and meet client expectations with minimal direction, required.
• Serve as "face" of People Services for project‐only clients, recognize and effectively upsell People Services subscriptions.
• Provide accurate advisement to clients via phone and email.
• Provide project support via the Consulting pool for the HR Business Partners and/or other reactive/project related clients needs, such as proprietary form development, PTO Analyses, complex employee relations situations, etc.
• Identify additional solution opportunities for People Services, developing the deliverables, drafting instructions, etc. for executive consideration.
• Provide HR policy guidance and interpretation.
• Continuously analyze current People Services offering to ensure the deliverables are relevant and robust to maintain client value.
• Advise client of potential HR risks and impact of business decisions.
• Maintain working knowledge of isolved modules and functionality for client upsell opportunities and to upload People Services deliverables to applicable isolved location (i.e. new employee handbook into isolved Employee Messages).
• Serve as subject matter expert for Thought Leadership purposes, drafting e‐books, blogs and/or presenting webinars as requested by marketing.
• Train Consultants and/or Associates on various facets of HR and People Services' deliverables (ex. Handbook development, multi‐state law research, etc.)

Minimum Qualifications

• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent experience.
• To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.
• Bachelor's degree (B. A.) from four‐year college or university; and a minimum of three (3)‐ five (5) years related HR Generalist experience and/or training; or equivalent combination of education and experience.
• PHR and/or SHRM‐CP ‐highly desirable

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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