Senior Director, Pricing Strategy

Senior Director, Pricing Strategy

Summary/objective

The Product and Solutions Marketing team is at the heart of our business, responsible for driving market awareness, demand for, and adoption of isolved solutions through compelling competitive differentiation, pricing, and packaging in a rapidly growing domestic market for HCM technology. isolved Product and Solution Marketers seamlessly blend creative and technical abilities with strong commercial acumen and so influence the entire company's success.

As part of this team, you will report directly to the Senior Vice President, Market & Product Strategy and will work closely with a small team to engage with our sales, finance, product, and customer success organizations, as well as executive stakeholders to introduce, develop and implement product, service, and company-wide pricing strategies. Success will be measured by positively impacting revenue results, EBITDA performance, competitive marketplace success, and customer satisfaction.

Core Job Duties

• Lead the organization in the creation of effective and measurable pricing strategies using proven pricing frameworks to tighten and leverage pricing for better revenue management and EBITDA performance.

• Facilitate the development of new pricing (solutions) based on partner/customer, operations and sales feedback, discreet business challenges, and other factors.

• Own pricing as a part of the overall launch process for new solutions (our Product to Market process) for direct and partner markets.

• Understand existing and historical product packaging and pricing approaches at isolved and within the HCM industry; and carry out deep and on-going data analysis to uncover trends, insights, potential issues, and opportunities.

• Ensure pricing is optimized for and scales appropriately for market (size), industry, and competitive motions, using deep research and competitive evaluation approaches.

• Design, introduce, implement, and manage pricing policy, audits, governance, and reporting.

• Collaborate side by side with services business units, product management, and product marketing on holistic product strategy, including new, end-of-life, and price increases.

• Enthuse passion in everything you do, leading the way both internally and externally, as the vanguard of our pricing strategy.

• Key Internal Stakeholders Work with Chief Strategy Officer on overall market and go-to-market strategy and related pricing opportunities. Work with Chief Financial Officer and Finance team to identify pricing opportunities and ensure holistic revenue management and profitability.

• Work with Chief Customer Officer and Customer Success team to maximize customer success objectives and implement winning professional services pricing approaches.

• Work with Chief Sales Officer to build comprehensive and competitive price lists as well as proactive discount, promotion and bundling strategies.

• Work with Chief Product Officer and Product Management to develop product and service level (SKU) business cases, pricing roadmap and requirements.

• Work with our Market Intelligence team to consider competitive intelligence, pricing inputs, and sales positioning during the development of strategies and initiatives.

Job Complexity

Consistently works with abstract ideas or situations across functional aread of the business. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas. Requires in-depth knowledge of the business unit, business strategies, and the company's goals.

Interaction

Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters. Influences policymaking.

Supervision

Directs and controls the activities of one or more functional areas, divisions, product groups or service areas through senior managers who have overall responsibility for the successful operation of those assigned areas. Clear expertise as a manager, leader, and operator.

Experience

Typically requires a Bachelor's degree and 15+ years of direct experience, with 8+ years of leadership experience. May require advanced degree.

Scope

Develops corporate and/or organizational polices and authorizes their implementation. Detailed knowledge of company allows for innovative concepts and promoting new ideas. Provides direction to senior managers in various areas, groups, and/or operations. Recognized as an influential leader. Drives significant impact and improvements across their function; strategically plans for how people and processes scale.

Discretion

Erroneous decisions will have a long-term effect on the company's success.

Minimum Qualifications

• 10+ years proven experience in product marketing, product management, finance, professional services or revenue management roles or combination thereof.

• Self-motivated performance driven pro with strong analytic skills and data-driven mind-set.

• Comprehensive understanding of macro-economic variables such as interest rates, job reports, inflation, credit, risk, and federal/state government financial policy.

• Solid understanding of subscription based B2B cloud computing software.

• Broad experience of implementing varied pricing strategies such as value-based, quantity, competitive, cost-plus, prestige, bundle, loss-leader, and dynamic in red ocean markets.

• Knowledge of customer renewal and retention strategies and churn metrics.

• Comprehensive knowledge of Microsoft Word, PowerPoint, and Excel, including using the latter for complex pricing models and pricing optimization.

• Ability to develop cross-functional and cross-department relationships and results.

• Familiar with product marketing tactics (e.g. integrated marketing campaigns, competitive intelligence, differentiation, naming, packaging, sales enablement).

• Strong written and visual presentation skills.

• Superior attention to detail with the ability to multi-task.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. 

Travel Required

Yes, up to 20% domestic travel may be required.

Work Authorization

Employee must be legally authorized to work in the United States.

FLSA Classification

Exempt

Location

Any

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Current Openings for Senior Director, Pricing Strategy Jobs at isolved