Operations Analyst

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

Operations Analyst

Location: Any

Job Summary:

The Operations Analyst will accurately and timely transmit deferred compensation files and other payroll data to third-party or government agencies for our clients.

Core Job Duties:

• As part of this role, experience with file validation/reconciliation against isolved data is required.
• Should be proficient in Microsoft Excel
• Ability to map third party data requests to the isolved data set,
• Ability to follow instruction documents, attention to detail, mathematical skills & experience with Adobe for file confirmations.
• Ability to learn isolved Report Writer to extract data.
• Ability to troubleshoot transmission errors which can include talking to third-parties or customers.
• Being a team player with other departments to provide the best support for our clients.

Minimum Qualifications:

• Knowledge of employee benefit plans
• Demonstrated strong technical aptitude and capabilities
• Excellent written and verbal communication skills
• Demonstrated success in a role requiring strong attention to details, teamwork, and initiative
• Demonstrated passion for delivering an outstanding customer experience

Education and Experience:

• Four-year degree or equivalent education and business experience
• 2 years of experience in in data integration, EDI, payroll industry
• Software experience, preferably in a SaaS environment.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

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