Manager Tax Customer Support Jobs at isolved
Sample Manager Tax Customer Support Job Description
Manager Tax Customer Support
BRIEF STATEMENT OF THE PURPOSE OF THIS POSITION:
The Manager Tax Customer Support, supports the HCM Department in an effort to achieve organizational goals. This person works closely with the stakeholders to support the payroll service client base.
PRIMARY RESPONSIBILITIES OF THIS POSITION ARE:
Provide Leadership to the Tax Team and assist with
- Hiring
- Performance reviews
- Rate increases
- Corrective action
- Terminations
Tax Team
- Serve as subject matter expert regarding federal, state, local and Puerto Rico payroll tax and reporting to support partners.
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- Advises, builds and maintains successful relationships with cross-functional teams (Treasury and Implementation etc.) and manages to company policies and procedures.
- Independently handle complex tasks such as escalation management.
EDUCATION AND EXPERIENCE:
- Bachelors degree and 2-4 years' experience with payroll tax filings and compliance issues.
- Detail oriented, proficient in excel.
- Must have experience working with local tax withholding requirements in OH, IN, PA, and KY.
- Must be able to create reconciliations that clearly communicate.
- Must be able to communicate effectively and in a constructive manner with management, peers and co workers.
- The position requires a detail oriented, self-starter who has experience with Adobe Acrobat and Microsoft office product
- Strong customer service skills are essential.
- The position also requires strong organizational and communication skills. Able to handle a busy working environment with multiple deadlines.
Current Openings for Manager Tax Customer Support Jobs at isolved
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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.