Manager, Transformation Services Jobs at isolved
Sample Manager, Transformation Services Job Description
Manager, Transformation Services
Why Work Here
- Headquarters is in Charlotte, NC
- Recently expanded to nearshore
- isolved ranked for SMB Payroll in 2023 Sapient Report
- Voted top places to work in USA 2023
Job Description
The Manager, Transformation Services, plays a pivotal role in driving strategic transformation initiatives within the transformation portfolio. This role focuses on enhancing team collaboration and aligning AI product delivery with organizational goals. The ideal candidate combines technical fluency in AI and solution development with strong leadership, change management, and cross-functional coordination skills.
Core Job Duties
- Lead transformation initiatives across AI development teams to improve efficiency, scalability, and innovation
- Collaborate with data scientists, ML engineers, product managers, and stakeholders to identify bottlenecks and implement process improvements
- Develop and execute change management strategies to support the adoption of new tools, workflows, and agile practices
- Facilitate cross-functional workshops to align teams on goals, priorities, and delivery timelines
- Monitor and report on transformation KPIs, including model deployment velocity, experimentation throughput, and team productivity
- Champion best practices in AI development, including reproducibility, documentation, and ethical AI standards
- Support the integration of new technologies and platforms that enhance AI development capabilities
Minimum Qualifications
- Bachelor's degree in business administration, Information Systems, or related field
- 5+ years of experience in transformation services, with at least 2 years in AI development or implementation
- Understanding of Agile methodologies, product road mapping and iterative delivery cycles
- Proven ability to lead and influence stakeholders across departments and teams without direct authority
- Adept at translating technical information and complex issues to communicate clearly with executives, technical teams, and business units
- Able to discuss and translate organizational goals into actionable product and process improvements
- Skilled in fostering collaboration and removing roadblocks to delivery
- Excellent communication, stakeholder management, and change-leadership skills
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.