Manager, Business Development

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Manager, Business Development is at the vanguard of our Sales & Marketing demand generation activities, helping to find and develop opportunities at scale. Our representatives are passionate about getting results that not only ensure revenue success but also support our brand and market penetration goals. We're creating a strong and winning team grounded in a culture that embraces deep and on-going education, and with ample opportunity for career development and advancement. With a diverse business model that includes introducing new customers and partners, we're enabling our inbound lead follow-up and outbound intent prospecting teams with sophisticated tools, techniques, and leading-edge technology in order to succeed. 

Core Job Duties

• Supervise all activities of the Outbound Business Development team in their daily appointment-setting activity. 
• Embrace and enable a team through call coaching, performance measurements, process improvement and scaling outbound prospecting activity. 
• Reinforce the Business Development CRM lead status process, system-usage techniques, and system feedback for improved functionality.  
• Coach the use of prospecting strategies and research tactics to lead initial outreach and also on-going nurturing activities with prospects. 
• Train and mentor, the team to identify the needs and challenges of prospective customers so as to ascertain a good fit for our products and services. 
• Work with direct reports to schedule discovery meetings between prospective customers and sales representatives – with appropriate handover.  
• Partner closely with Sales Leadership to ensure timely funnel & pipeline flow. 
• Engage in two-way feedback with Sales Leadership in order to improve lead quality and opportunity conversion rates.  
• Help identify additional opportunities for campaigns, services, and channels to accelerate sales and funnel velocity. 
• Empower direct reports to build, grow, cultivate, and leverage a network of relationships within the assigned market or geographic area to ensure a robust pipeline of opportunities. 

Minimum Qualifications

• Previous mentorship/management experience within a call center.
• Excellent managerial skills focused on coaching and improving performance as team members grow within the business and progress through their career.
• Self-starter with a desire to learn, grow and excel in the role.
• Ability to work hard, run fast, roll with change, and have fun doing it.
• Bachelor's degree or equivalent applicable business experience. 
• Call Center managerial experience 1-3 years.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Current Openings for Manager, Business Development Jobs at isolved

Job Title	Department	Location

Get Notified of New Jobs at isolved