Intern - People Services

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers ' who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

HR Intern

Location: Dubuque, IA

Job Summary:

The HR Intern will provide various administrative and project support to the department while providing phone triage to People Services customers. This individual will have a wide range of important duties in a fast-paced environment.

Core Job Duties:

• Assist in identifying legal and governmental reporting regulations affecting HR practices and ensuring that client policies, procedures and processes are in compliance.
• Research a variety of HR topics across multiple jurisdictions for the Defined and Custom HR teams as needed.
• Handle customer phone and email support through HR help desk, in conjunction with HR Associates/Consultants, while adhering to department KPIs. Know when to escalate to an HR Consultant or Business Partner.
• Support in development of various department projects
• Assist HR Associates with customer invoice reconciliations; ensure close attention to detail for accuracy purposes.
• File customer employee documents.
• Maintain working knowledge of isolved modules and functionality for People Services deliverables (i.e. house employee handbook in isolved Employee Message).
• Maintain total confidentiality with client information.
• Ability to learn HR practices to further personal career pathing.
• Work toward continuous quality improvement.
• Stay current with changing technology, including software programs.
• Uphold, support, and promote all company policies and procedures.

Minimum Qualifications:

• Intermediate MS Office experience required.
• Strong time management and prioritization skills required.

Education and Experience:

• Must be working towards, or have recently received, a degree from an accredited college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

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