HRIS Implementation Specialist

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved HRIS Implementation Specialist is responsible for assisting our customers with the design and implementation of their isolved solution. As functional experts, they lead the customer in the build, testing and implementation of their software solution, with a primary focus on Human Resource modules.

Core Job Duties

• Leads new customers through iSolved implementations, ensuring the customer's employee data and HR business processes are configured accurately and are customized according to each customer's unique business demands.
• Creates and manages project plans and teams to ensure project deliverables and customer launch dates are met.
• Partners with other isolved teams to ensure all customer needs are delivered through an integrated implementation approach.
• Monitors the implementation process for potential issues and escalates issues as needed to ensure the customer's needs are met and the implementation process schedule is maintained.
• Prepares customers for post-implementation self-sufficiency by delivering iSolved system training as part of the Implementation process.
• Contributes to the evolution and improvement of the HR Implementation process by providing feedback and sharing ideas that will increase customer satisfaction, drive efficiency or enhance our technical capability and HCM platform.
• Builds solution, customer and industry knowledge by leveraging the appropriate internal and external resources.
• Adheres to company and departmental policies.

Minimum Qualifications

• Demonstrated functional business process knowledge related to HR services
• Demonstrated strong technical aptitude and capabilities
• Excellent written and verbal communication skills, including fluency in English
• Demonstrated success in a role requiring strong attention to details, teamwork, and initiative
• Demonstrated passion for delivering an outstanding customer experience
• Minimum of three years of experience in delivering Human Resource services.
• Software implementation experience, preferably in a SaaS environment.
• Four-year degree or equivalent education and business experience

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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