HCM Coordinator

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Human Capital Management (HCM) Coordinator will maintain and organize human resources information and perform a variety of data entry and administrative tasks in support of the HCM function. This generally includes confidential employee information and must meet a range of standards, including federal and state requirements. At all times, strict standards for data integrity must be upheld. You will work directly with senior-level staff on projects across a wide range of purposes, such as systems upgrades/enhancements or rolling out new programs. You will also function as a link between various departments within the company, ranging from payroll to HR Business partners to management. Both data collection and consultation with these departments is essential, including communicating advice regarding policies and guidelines. You will support and maintain the isolved People Cloud systems and databases including responsibility for upgrades, testing, and support on other projects as needed.

Core Job Duties

• Monitors and maintains information using our proprietary HCM system (isolved People Cloud).
• Maintains discretion in matters of confidentiality.
• Manages and executes projects pertaining to the internal optimization of the isolved People Cloud platform.
• Generates and executes standard and ad hoc reports or queries and provides summaries of data for use in analysis or decision making; validates output against systems.
• Prepares end-user documentation or training materials and proactively provides HCM training to other HR professionals as needed.
• Conducts regular audits of human resources data to preserve its integrity and accuracy and recommends new audits as appropriate.
• Inputs, reviews, and formats human resources data for entry into the isolved People Cloud.
• Follows established procedures for updating, validating, and correcting employee records or other related HR data.
• Monitors and maintains completeness of various data feeds.
• Maintains documentation and tools to support the HR operations team.
• Provides support with system security administration as needed.
• Actively participates in testing and implementing upgrades and new systems.
• Works independently on finding and resolving issues for all required data fields using isolved People Cloud, Excel, and other HR related systems and documentation.
• Interacts with employees, managers, and other stakeholders to identify and correct missing or invalid data fields.
• Sets up tasks and comment log codes to track data corrections and follow-up issues.
• Recommends and implements changes that will either improve quality or improve efficiencies.
• Escalates issues to appropriate team members in a timely fashion.
• Ad hoc special projects, both within and outside the department, as assigned.

Minimum Qualifications

• Bachelor's degree in computer science, statistical analysis, Human Resources, or related field or equivalent experience.
• 2 to 3 years' experience with HCM systems, such as such as isolved, ADP, Workday, Ceridian
• Proficient in Microsoft Office suit, particularly Excel, Word, and PowerPoint
• Strong project management and execution skills, with demonstrated ability to lead and manage HR technology projects from start to finish
• Extreme attention to detail
• Exceptional organization and time management skills
• Strong problem solving, critical thinking, and analytical skills
• Ability to flex and adapt to changing business needs
• Discretion when dealing with confidential information
• Excellent interpersonal and communication skills with ability to work on several projects simultaneously
• Ability to work independently and/or as part of a team in a fast paced, changing environment
• 1 to 3 years of general HR experience

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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