HCM Benefits Operations Analyst Jobs at isolved
Sample HCM Benefits Operations Analyst Job Description
HCM Benefits Operations Analyst
iSolved HCM is an industry-leading Human Capital Management technology company that brings together the key workforce functions in one robust, easy-to-use platform, iSolved. Payroll, HR, Time & Attendance, Onboarding, ACA Compliance, and Benefits Enrollment are all delivered from one solution, in the cloud, specifically built for the small to mid-sized employer. We transform the way our customers manage their most import asset their people.
BRIEF STATEMENT OF THE PURPOSE OF THIS POSITION
The Benefits Analyst is an integral member of the team that will play a role in leading and partnering with our customers. This includes maintaining ongoing plan operations to ensure high levels of performance and customer satisfaction, as well as ensuring the plans are updated accurately and integrations are working efficiently.
PRIMARY RESPONSIBILITIES OF THIS POSITION
Responsible for monthly renewal and OE for assigned customer projects
Contact customers directly to partner during the renewal and OE process
Build strong customer relationships, consulting with them to make recommendations for appropriate benefit plan set up and integration with carriers
Manage a variety of benefit plan information (retirement, FSA, medical, dental, vision) for the purpose of ensuring plans are established according to client summary plan descriptions , eligibility and termination rules
Coordinates with COBRA, FSA and integration teams to ensure system requirements are met and integration of all system feeds are working efficiently
Partner with external service providers to offer guidance to ensure the customer has a positive experience
Assist in researching discrepancies and reporting between systems and resolves inaccuracies
Assist the team in identifying issues that need resolution for Customer ACA filing completion
Assist in the ACA process for annual filings to the IRS
Manage customer escalated issues and drive resolution
Collaborate with peers to establish best practices
Attends and participates in all relevant meetings
Completes special projects as needed
Adheres to company and departmental policies
EDUCATION AND EXPERIENCE NEEDED FOR THIS POSITION
3 years of experience in payroll industry and benefits role
Demonstrated strong technical aptitude and capabilities
Excellent written and verbal communication skills, including fluency in English
Current Openings for HCM Benefits Operations Analyst Jobs at isolved
Job Title |
Department |
Location |
|---|
Get Notified of New Jobs at isolved |
|---|
|
Sorry, we have no current job openings.
Thanks for your interest and please check back on this site for changes.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.