Director of Communications

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Director of Communications will play a pivotal role in shaping and executing our communication strategies, with a focus on managing customer and partner communications, a community-first approach to customer and partner updates, social media, M&A communications and public relations initiatives. We are looking for a strategic thinker who can work with myriad stakeholder groups both internal and external.

Core Job Duties

• Develop and execute comprehensive communication plans for customer and partner audiences.
• Ensure clear, consistent, and compelling messaging that aligns with the company's values and objectives.
• Foster positive relationships with internal and external stakeholders to oversee communication for product launches, product updates and other company announcements.
• Manage all business units' customer- and partner-facing newsletters for maximum engagement.
• Support executive stakeholders with communications, PowerPoint presentations, event-speaking needs, talking points and executive-level correspondence.
• Work cross-functionally to integrate community communications and engagement into overall business objectives.
• Lead communications efforts related to regularly occurring partner mergers and acquisitions.
• Ensure smooth communication transitions during customer integration periods.
• Support the public relations strategy and agency relationship to enhance brand awareness and reputation.
• Create, write, edit and produce press releases, collateral, newsletters, social media content, printed and digital event materials and other communication, company and cultural assets.
• Project manage deliverables required for releasing analyst reports, products and more.
• Respond effectively to media inquiries including drafting executive commentary.
• Collaborate with the Brand Communications Manager to develop and implement a social media strategy for our next phase of growth.
• Find and implement social media efficiencies to support all business units while maintaining a cohesive brand strategy and reducing repetitive work.
• Manage and mentor the Brand Communications Manager.

Minimum Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing or a related field.
• Minimum of 5-7 years of experience in B2B communications (HCM experience is a plus).
• Working knowledge of HubSpot is preferred.
• Presentation and PowerPoint-building experience is highly preferred.
• Proven track record of successful social media growth.
• Strong project management and leadership skills.
• Excellent written and verbal communication abilities.
• Experience working closely with the c-suite.
• Ability to thrive in a fast-paced, dynamic environment.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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