Director, Inbound Business Development

Director, Inbound Business Development

Summary/objective
As one of the fastest growing and dynamic groups within the company today, isolved Inbound Business Development is at the vanguard of our Sales & Marketing demand generation activities, helping to find and develop opportunities at scale. Our representatives are passionate about getting results that not only ensure revenue success but also support our brand and market penetration goals. We're creating a strong and winning team grounded in a culture that embraces deep and on-going education, with ample opportunity for career development and advancement. With a diverse business model that includes introducing new customers and partners, we're enabling our inbound lead follow-up and intent prospecting teams with sophisticated tools, techniques, and leading-edge technology to succeed.

• Core Job Duties
  •Inbound Strategy: Contribute to and execute a comprehensive inbound business development strategy to attract, engage, and convert leads into customers.
  •Team Leadership: Manage and mentor a team of inbound business development representatives, providing coaching, training, and support to optimize performance and achieve targets.
  •Cross-Functional Collaboration: Collaborate with marketing, product, and field sales to align efforts and enhance the overall prospect to customer experience.
  •Performance Metrics: Expand and establish net new key performance indicators (KPIs) and metrics to measure the success of inbound initiatives, providing regular reports and insights to senior leadership.
  •Market Analysis: Stay informed about industry trends and competitor activities to identify opportunities for growth and improvement in our inbound business development strategies.
  •Customer Engagement: Foster strong relationships with potential clients, understanding their needs and guiding them through the sales process.
  •Goals: Focus the team to schedule introductory meetings between prospect and field sales representatives with appropriate handover.
  •Measurement for success includes :
  Meeting or exceeding team goals for scheduled discovery meetings
  Meeting or exceeding team goals for showed appointments
  Meeting or exceeding team goal for sales qualified leads

Job Complexity
Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participates in corporate development of methods, techniques, and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet corporate requirements.

Interaction
Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.

Supervision
Directs and controls the activities of a broad functional area, typically through several department managers within the company. Strong understanding of people management strategies and how to develop leaders in their function to be successful. Builds and supports high functioning, motivated teams. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

Experience
Typically requires a Bachelor's degree and 12+ years of direct experience, with 8+ years of leadership experience. May require advanced degree.

Scope
Participates with other senior managers to establish strategic plans and objectives. Makes final decisions on administrative or operational matters and ensures operations effective achievement of objectives. Able to lead and support their function while continually achieving impact and improvements across all areas.

Discretion
Erroneous decisions will have a serious impact on the overall success of functional, division, or company operations.

Minimum Qualifications
•Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
•5+ years of experience in business development, or sales with a focus on inbound strategies.
•Proven track record of driving revenue growth through effective inbound business development techniques.
•Strong leadership skills with experience managing and developing high-performing teams.
•Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
•Proficiency in CRM software and sales enablement tools.
•Analytical mindset with the ability to interpret data and make data-driven decisions.
•A desire to continually grow and apply new skills
•The ability to build processes, implement them and continuously improve upon them
•Ability to navigate complex data relationships from multiple business units
•Knowledge of the HCM software industry

Additional Preferred Qualifications
•MBA in Business, Marketing or a related field.

Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel Required
Yes, up to 15% domestic travel may be required.

Work Authorization
Employee must be legally authorized to work in the United States.

FLSA Classification
Exempt

Location
Charlotte, NC – in office 5 days per week

About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

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