Director, Account Management

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Director, Account Management reports to the VP of Direct Accounts and is responsible for managing all aspects of the Direct Account sales department. The major duties include providing management communications to the sales department, training and coaching the Direct Account Management team; monitoring and reporting on sales metrics and managing the sales administration process.

Core Job Duties

• Build a direct account management team that exceeds the company's sales goals and helps drive the business forward.
• Ensure that the sales pipeline remains full of qualified opportunities and leads
• Monitor team's activity and hold them accountable to consistently hit their activity metrics and sales goals.
• Collaborate with support/customer success leadership.
• Supervise the team in accordance with company policies and procedures
• Provide coaching for existing team members and training for new members
• Manage performance and salary reviews and develop development plans
• Report to management on sales metrics, opportunities and pipeline

Minimum Qualifications

• College degree in business or related field
• Strong work ethic leading sales team by example
• 5 years of sales experience with a company dedicated to software or PEO
• Exceptional written and verbal communication skills,
• Ability to motivate staff and maintain a positive attitude
• 5 years of HCM sales leadership experience

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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