Collections Analyst Jobs at isolved
Sample Collections Analyst Job Description
Collections Analyst
Why Work Here
- Headquarters is in Charlotte, NC
- Recently expanded to nearshore
- isolved ranked for SMB Payroll in 2023 Sapient Report
- Voted top places to work in USA 2023
Job Description
This role will be responsible for processing several types of invoicing within the established timeframe. Maintain and update renewal spreadsheets for billings. Research all past due invoices and actively pursue collections-process customer service cancellations. Answer internal and external client questions about invoicing, cash receipts, and renewals promptly.
Core Job Duties
- Apply/match cash receipts to open invoices, reconcile customer accounts, and execute approved credits and adjustments as needed.
- Research aged items to identify process issues, provide recommendations to management, and assist with collection issues as needed.
- Process all bad debt write-offs.
- Compile customer reports for submission to external collection agencies. Answer any follow-up questions and provide backup upon request.
- Track aging monthly and identify balances for reserve and/or write-off.
- Work closely with management to ensure the proper transition and integration of corporate acquisition receivables.
- Perform ad hoc analyses as needed.
Minimum Qualifications
- Basic understanding of AR and accounting principles
- Strong attention to detail with the ability to analyze information
- Flexible and responsive to changing business needs
- Reliable and able to work with minimal supervision and under general direction
- Good communication skills both internal and external with the ability to manage vendor relationships
- Proficient in Microsoft Excel and data entry
About isolved
isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.
EEO Statement
isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.
Disability Accommodation
Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.
Current Openings for Collections Analyst Jobs at isolved
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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at isolved will be based on merit, qualifications, and abilities. isolved does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for this position with our organization, please email Careers@isolvedhcm.com.