Business Development Representative - Inbound

Business Development Rep – Inbound

Summary/objective

As one of the fastest growing and dynamic groups within the company today, isolved Business Development is at the vanguard of our Sales & Marketing demand generation activities, helping to find and develop opportunities at scale. Our representatives are passionate about getting results that not only ensure revenue success but also support our brand and market penetration goals. We're creating a strong and winning team grounded in a culture that embraces deep and on-going education, and with ample opportunity for career development and advancement. With a diverse business model that includes introducing new customers and partners, we're enabling our inbound lead follow-up and outbound intent prospecting teams with sophisticated tools, techniques, and leading-edge technology in order to succeed.

Core Job Duties

• Follow-up with prospective customers from inbound lead sources/outbound intent signals, lists, and targeted marketing activities within agreed service levels. 
• Use prospecting strategies and research tactics to lead initial outreach and also on-going nurturing activities with prospects. 
• Work to identify the needs and challenges of prospective customers so as to ascertain a good fit for our products and services. 
• Schedule discovery meetings between prospective customers and sales representatives – with appropriate handover.  
• Partner closely with Sales & Marketing teams to ensure timely funnel & pipeline flow. 
• Engage in two-way feedback with both Sales & Marketing teams in order to improve lead quality and opportunity conversion rates.  
• Help identify additional opportunities for campaigns, services, and channels to accelerate sales and funnel velocity. 
• Work to build, grow, cultivate, and leverage a network of relationships within the assigned market or geographic area to ensure a robust pipeline of opportunities.

Job Complexity

Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

Interaction

Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Supervision

Normally receives little instruction on daily work, general instructions on newly introduced assignments. Routine assignments are performed independently unless problems occur.

Experience

Typically requires a minimum of 3-6 years of related experience.

Scope

N/A

Discretion

N/A

Minimum Qualifications

• Interest in our industry, our prospective customers and technology. 
• Excellent phone, writing, and importantly listening skills. 
• A team player who wants to succeed individually but also win as one. 
• Ability to work hard, run fast, roll with change, and have fun doing it. 
• You don't like taking no for an answer.

Additional Preferred Qualifications

• Ability to persuade using compelling engagement and tenacity.  
• Self-starter with a desire to learn, grow and excel in the role. 
• Knowledge of business processes and organizational structures. 

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel Required

Yes, up to 5% domestic travel may be required.

Work Authorization

Employee must be legally authorized to work in the United States.

FLSA Classification

Non-Exempt

Location

Charlotte, NC

Internal Job Title

Business Development Rep – Inbound

Effective Date: 1-1-24

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

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