Benefits Manager

Summary

Reporting to the Sr. Manager, Total Rewards, as the isolved Benefits Manager you will be a valued member of our internal human resources team. You will be accountable for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.), with the goal of creating an attractive and competitive benefits program. You will continually investigate new benefits programs, improve existing programs, and supervise and monitor benefits administration, while also providing excellent customer services to our employees.

Primary Responsibilities

• Evaluate and modify existing benefits programs, policies, and procedures.
• Design, recommend, and implement new benefits programs; examine possible plan design and benefits cost changes, and prepare short-and long-range cost projections and forecasts.
• In collaboration with benefit brokers, negotiate with vendors and administrators for best plans, options, and rates.
• Serve as primary contact for plan vendors and third-party administrators.
• Provide customer service support to internal customers (employees) and develop communication tools to enhance understanding of the company's benefits package.
• Document and maintain administrative procedures for assigned benefits processes; evaluate for opportunities to reduce costs and improve efficiencies.
• Ensure compliance with applicable government regulations including timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing including, but not limited to new enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database, update employee payroll records, and coordinate transfer of data to external contacts for services, premiums, and administration.
• Manage the monthly invoice reconciliation and payment process in coordination with accounting.
• Allocate group health and dental claims monthly and review quarterly.
• Perform regular plan audits to assess accuracy and performance.
• Monitor industry trends; complete benefits surveys and review information obtained from the results.
• Monitor administrative costs of benefits programs and recommend cost containment strategies,
• Manage annual open enrollment, including scheduling and leading employee meetings, drafting, and sending employee communication, answering questions or inquiries, and transmitting enrollment data to vendors or administrators.
• Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions. Provide training and support to human resources staff.
• Administer leaves of absence in compliance with company policies, federal and state regulations.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree or equivalent years or applicable experience.
• 3+ years of related benefit administration experience supporting >1000 employee groups.
• 3+ years of related experience administering domestic federal and state employees leaves of absence
• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HCM and benefits databases.
• Project and team management/leadership skills and experience.
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and make judgment on proposals (RFPs).
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
• Excellent communication and organization skills.

Preferred Qualifications

• Prior isolved HCM benefit administration experience.

Work Environment

Normal working conditions require normal to close concentration, visual attention and manual dexterity. Lifting requirements 25/30lbs. Moderate noise.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers ' who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

isolved is a human capital management, employee experience technology and benefits services company designed with people in mind. Our mission is to help people exceed their goals through transformational employee experience – and we practice what we preach. In fact, isolved has been recognized as a Great Place to Work-Certified ™ company, which is an achievement that was validated through our own employee feedback. We believe that when you have a healthy culture, you move from a company to a team – and teamwork is one of our core values. In every department throughout the organization, our people go above and beyond to support each other because when one person wins, we all win. As part of the isolved team, you will be equipped with the tools and resources needed to help you excel in your career – including professional development opportunities, amazing benefits and a welcoming workplace where you will experience a true sense of belonging.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

Isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

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