Accounts Receivable Supervisor

Why US:

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Accounts Receivable Supervisor must be able to manage high volumes of transactions quickly and accurately. Working with a staff of three accounts receivable specialists, one accounts receivable lead, the Accounts Receivable Supervisor must think strategically on how to monitor and balance the workload and fully utilize technology available and consistently seek to improve the customer experience.

Core Job Duties

• Monitor and balance the functions and workload of the accounts receivable department including billing, cash receipts, collections, and customer service via telephone and emails reporting to the Divisional Controller. Directly assist with the tasks of the department.
• Ensure that monthly and annual billings are processed in a timely and accurate fashion.
• Trouble shoot billing errors and investigate root causes. Recommend corrections to systems/processes to reduce billing errors.
• Communicate directly with customers, client services team and sales team on resolving billing issues.
• Monitor and assist with collections.
• Provide excellent customer service.
• Participate in the monthly accounting close process as it pertains to billings and revenue recognition.

Minimum Qualifications

• Driven, focused individual, able to independently operate in a fast-paced environment
• Excellent communication and problem solving skills
• Experience in implementing system and process improvements
• Must be well organized and demonstrate strong ability to multi-task and meet deadlines
• Ability to learn the Benefits Services (COBRA, flex spending and ancillary services)
• Basic accounting skills
• Advanced Excel skills
• Knowledge of NetSuite a plus
• Bachelor's degree or equivalent work experience

About isolved

isolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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