Accounts Receivable Manager

Why US:

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The Accounts Receivable Manager will lead the build-out of a consolidated Accounts Receivable team for the Company's Benefit Services lines of business. We are seeking an experienced Manager focused on evaluating and developing key processes that improve efficiencies, strengthen internal controls, and enhance collection efforts.

Core Job Duties

• Manage day-to-day operations of the AR department including the handling of cash receipts, posting to customer accounts, and the processing of adjustments to customer accounts
• Oversee the training and development of direct reports, communicate goals, monitor performance, and provide constructive feedback
• Work cross-functionally to identify system/procedural issues and provide recommendations; consider IT/automation solutions that improve efficiencies and internal controls
• Work with leadership to develop a collections policy; oversee the execution of procedures to enhance timely collection of payments
• Review and process write-offs as part of a routine review of bad debt
• Manage information requests for financial and regulatory audits/inquiries as needed
• Provide superior customer service internally and externally, ensuring timely response to inquiries
• Keep abreast of current trends and practices; identify and drive best practices
• Manage special projects and tasks as directed

Minimum Qualifications

• Strong analytical/quantitative skills with an ability to develop action plans and drive results
• Adaptive and flexible to shifting priorities and responsibilities with a high growth, fast-paced organization
• Desire to problem solve and provide support to both internal and external customers
• Strong managerial and organizational skills; accurate and detail-oriented
• Excellent verbal, written, and interpersonal skills with the ability to interact with all levels of personnel
• Associates degree in Accounting/Finance; 7+ years relevant work experience with leadership tenure
• Advanced MS Excel skills (including VLOOKUP, pivot tables, etc.); strong proficiency with Microsoft Office products
• ERP system experience, NetSuite preferred
• SaaS industry experience preferred
• Experience leading an Accounts Receivable team with a proven track record for process improvements

About isolved

isolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

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