• Sales Operations
  • Charlotte, NC, USA


Director, Sales Enablement

About isolved:

isolved is an industry-leading human capital management technology company that brings together the key workforce functions in one robust, easy-to-use platform, isolved. Payroll, HR, Time & Attendance, Onboarding, ACA Compliance, and Benefits Enrollment are all delivered from one solution, in the cloud, specifically built for the small to mid-sized employer. It has achieved rapid market share, with more than 2 million employees and growing. isolved also includes innovative features and options to boost employee engagement and improve productivity, including its mobile app, isolved Go and its NXG line of time clocks. For more information, visit

About this Role:

The Director Sales Enablement is a senior member of isolved's Sales Enablement and Operations team. This role collaborates with Sales Management, Sales Operations, Product Marketing, and other functional groups as needed to develop, implement, and manage enablement programs to improve both the quality and quantity of sales activities to enhance sales productivity and effectiveness during each stage of the customer buying process.

Critical to the ongoing success of sales enablement is the measurement of business impact; this role develops measurement models and uses diagnostic tools to help identify sales performance indicators, areas of opportunity and sales training needs relative to the programs for which this role has responsibility.

This role recommends strategic sales enablement and new training initiatives to address competency gaps in order to maintain and improve the company's competitive advantage in the market.


  • Collaborate with Sales, Product Marketing, Pre-Sales, HR, and other internal stakeholders as required to develop programs and content to enhance selling success.
  • Leverage strong project management skills to develop and deliver assigned enablement programs on time, in budget and as defined within the project plan.
  • Partner with sales teams to identify gaps in performance across all sales roles and selling teams and develop recommendations and interventions to achieve required improvement.
  • Think strategically about isolved's go-to-market sales motion and build programs to cover competition, products and services, sales processes, sales methodology (MEDDICC and value selling), leader, coaching, sales tools, and skills training. Capitalize on your sales experience to help first line sales managers enhance their effectiveness in role.
  • Take the strategies, competitive plays, and differentiation created by the Product Marketing team and transform them into compelling and persuasive enablement for the sales teams.
  • Design and operationalize a sales academy and new hire onboarding program that supports early career through experienced hiring.
  • Ensure sales development support aligned with sales career paths and advanced training for experienced sellers and leaders.
  • Develop and implement sales certifications and work with sales managers to ensure compliance across teams.
  • Define, measure and report on the effectiveness of sales enablement investments and programs.


  • Ambitious and forward thinking - someone who continuously sets the bar higher with enablement programs.
  • Experience developing and delivering enablement programs aligned with multiple lines of business, product training and certification, foundational sales skills, and sales leadership skills.
  • HCM industry and enterprise software or enterprise SaaS industry experience.
  • Successful sales experience in these areas a plus.
  • Bachelor or advanced degree in business, adult education, or related field.
  • Experience in enablement, organization development, training design, and management of large-scale projects.
  • Ability and desire to work and collaborate cross-functionally.
  • Ability to gain buy-in and acceptance for programs at the enterprise, functional, and sales levels.
  • Strong aptitude for business strategy.
  • Strong project management skills combined with an ability to define key performance metrics to measure impact of sales enablement initiatives on sales productivity and effectiveness.
  • 8-10+ years' experience in developing/implementing training and coaching for sales professionals.
  • Demonstrated ability to recruit, develop, and lead a sales enablement team.
  • Exceptional people, presentation, verbal and written communication skills.
  • Detail and results-oriented, organized, and possess multi¬≠tasking skills.
  • Demonstrated leadership skills
  • Successful experience as a quota-carrying sales representative helpful.
  • Must have a valid driver's license.

Location: This position will be based in the USA (office or virtual) with approximately 20% travel.

Duration: This is a full-time position.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

isolved provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. The company takes affirmative action to ensure that applicants and employees are treated during the application process and post hiring employment without regard to any of these characteristics. Discrimination of any type is not tolerated.

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