• Direct Account Management
  • Charlotte, NC, USA
  • Base + Commission

*This is a SALES position*

Tired of cold calling? Then this is the job for you! Apply today and learn about how you could earn over $100,000 your first year.

We are a fast-growing award winning and highly successful software company, transforming the way organizations manage their most important asset, their people. By combining revolutionary SaaS technology and expert services, isolved delivers comprehensive, scalable, and high value outcomes that give our customers a significant competitive advantage.

As a modern tech-savvy company, we understand that a contemporary and diverse atmosphere will allow our employees' internal drive to engage, inspire, and produce incredible sales results. Not only do we offer a competitive compensation package and continuous training we go above and beyond to reward our employee efforts by providing excellent opportunities for fast career progression. Yeah, we get it. Professionalism + Career Grown + Fun = A well balanced work life. Get ready to love your job!

Account Manager

Job Summary:

The Direct Account Manager is responsible for building and maintaining relationships with isolved's diverse client base. You add value to the isolved experience by sharing relevant industry news, asking insightful questions, and offering HCM (Human Capital Management) technology solutions that save your clients' time, money and frustration. As a trusted advisor, you actively contribute to the company's sales success in a professionally deliberate and quantifiable manner.

Principle Responsibilities:

  • Develop a thorough understanding of isolved's robust suite of SaaS offerings
  • Proactively assess, clarify, and validate your clients' needs with a minimum of 30% of working
  • Hours on the phone
  • Perform as an advisor and consultant to our clients regarding their Human Capital Management needs
  • Communicate the benefits of our HCM software in an engaging, easy-to-understand manner
  • Upsell clients while maintaining the feelings of goodwill that create clients for life
  • Negotiate upsell addendums on isolved's behalf.
  • Update our CRM with relevant client notes and marketing program designations
  • Collaborate with Relationship Management team on complex client service opportunities

Essential Requirements:

  • 2+ years of inside sales experience
  • Cold calling and prospecting experience
  • Outbound selling experience
  • Proven relationship-building abilities
  • The insight and maturity to "manage up" to high-ranking decision makers in companies of varying size and scope
  • A passion for technology


  • 5+ years of inside sales experience with a company dedicated to software or PEO
  • A desire to learn and continually improve sales, business, and interpersonal skills
  • Outreach experience
  • Robust HCM experience

Location (fully on-site): Charlotte, NC.

During these exceptional times, isolved is committed to protecting the health and safety of our employees. If you are located near an isolved office, you may be asked to pick up your equipment and complete a short onboarding session on your first day. The onboarding experience and subsequent tasks will continue at the remote location of your choice until it is safe to return to a traditional office environment. Should your remote work situation prove challenging for your professional success, isolved will consider limited on-site access for compelling cases.

Duration: This is a full time position.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers ' who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

Our mission is to help people exceed their goals through transformational employee experience - and we practice what we preach. In fact, isolved has been recognized as a Great Place to Work-Certified ™ company, which is an achievement that was validated through our own employee feedback. We believe that when you have a healthy culture, you move from a company to a team - and teamwork is one of our core values. In every department throughout the organization, our people go above and beyond to support each other because when one person wins, we all win. As part of the isolved team, you will be equipped with the tools and resources needed to help you excel in your career - including professional development opportunities, amazing benefits and a welcoming workplace where you will experience a true sense of belonging.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

Isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, but is merely the most accurate lists for the current job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.



  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Follow Jobs:
  • Follow Our Jobs On Facebook
  • Share This Page
read all about our new brand linkedin twitter facebook insta youtube contact demo login logo customers platform resources service support why isolved company