• Business Development Outbound
  • Charlotte, NC, USA

Business Development Representative - Network

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

Business Development Representative

Location: Charlotte, NC


As one of the fastest growing and dynamic groups within the company today, isolved Business Development is at the vanguard of our Sales & Marketing activities, helping to find and develop opportunities at scale. Our representatives are passionate about getting results that not only ensure revenue success but also support our brand and market penetration goals.

We're creating a strong and winning team grounded in a culture that embraces deep and on-going education, and with ample opportunity for career development and advancement. With a diverse business model that includes introducing new customers and partners, we're enabling our inbound lead follow-up and outbound intent prospecting teams with sophisticated tools, techniques, and leading-edge technology in order to succeed.

Primary Responsibilities

  • Follow-up with prospective partners from inbound lead sources/outbound intent signals, lists, and targeted marketing activities within agreed service levels.
  • Use prospecting strategies and research tactics to lead initial outreach and also on-going nurturing activities with prospects.
  • Work to identify the needs and challenges of prospective partners so as to ascertain a good fit for our products and services.
  • Schedule discovery meetings between prospective partners and sales representatives - with appropriate handover.
  • Partner closely with Sales & Marketing teams to ensure timely funnel & pipeline flow.
  • Engage in two-way feedback with both Sales & Marketing teams in order to improve lead quality and opportunity conversion rates.
  • Help identify additional opportunities for campaigns, services, and channels to accelerate sales and funnel velocity.
  • Work to build, grow, cultivate, and leverage a network of relationships within the assigned market or geographic area to ensure a robust pipeline of opportunities.

Measurement for Success

  • Meet or exceed established outreach and lead follow-up targets.
  • Meet or exceed assigned lead pre-qualification goals (SAL).
  • Meet or exceed scheduled discovery calls between Sales and prospects.
  • Meet or exceed sales qualified opportunity goals (SQL).
  • Wins and sales bookings associated with your work.

Essential Requirements

  • Excellent phone, writing, and importantly listening skills.
  • Ability to persuade using compelling engagement and tenacity.
  • Self-starter with a desire to learn, grow and excel in the role.
  • Knowledge of business processes and organizational structures.
  • Interest in our industry, our prospective customers and technology.
  • A team player who wants to succeed individually but also win as one.
  • Ability to work hard, run fast, roll with change, and have fun doing it.
  • You don't like taking no for an answer.


  • Bachelor's degree or equivalent applicable business experience.

Work Environment

Normal working conditions require normal to close concentration, visual attention and manual dexterity. Lifting requirements 25/30lbs. Moderate noise.

Our mission is to help people exceed their goals through transformational employee experience - and we practice what we preach. In fact, isolved has been recognized as a Great Place to Work-Certified ™ company, which is an achievement that was validated through our own employee feedback. We believe that when you have a healthy culture, you move from a company to a team - and teamwork is one of our core values. In every department throughout the organization, our people go above and beyond to support each other because when one person wins, we all win. As part of the isolved team, you will be equipped with the tools and resources needed to help you excel in your career - including professional development opportunities, amazing benefits and a welcoming workplace where you will experience a true sense of belonging.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

Isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, but is merely the most accurate lists for the current job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.


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