• Implementation
  • Remote, USA


  1. Processes a variety of benefit plan information (COBRA, retirement, FSA, medical, dental, vision) for the purpose of ensuring plans are established according to client summary plan descriptions, eligibility and termination rules.
  2. Coordinates with COBRA, FSA and development teams to ensure system requirements are met and integration of all system feeds are working efficiently.
  3. Recommends improvements to system set up and connections to enhance efficiencies.
  4. Researches discrepancies and reporting between systems and resolves inaccuracies.
  5. Assists clients and Client Services team members with Open Enrollment set up and employee self-service implementation.
  6. Other duties as requested but not yet assigned.


Job related experience in a benefits role is required. Industry experience is preferred but not required. Minimum of an associates' degree and 3 years' experience preferred.

  • Analytical thinking
  • Problem solving ability with general supervision resolves routine questions alone and more complex issues with the assistance of supervisor
  • Requires ability to use a variety of technical and business programs (spreadsheets, databases, word processing software) to complete daily tasks
  • Requires effective business writing skills to respond to various inquiries
  • Requires excellent interpersonal skills and the ability to deal with sensitive information

Remote position possible.

Preferred location: Charlotte, NC or Salt Lake City, UT


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