isolved
  • IT Operations
  • Remote, USA

Systems Engineer

Our mission is to help people exceed their goals through transformational employee experience - and we practice what we preach. In fact, isolved has been recognized as a Great Place to Work-Certified ™ company, which is an achievement that was validated through our own employee feedback. We believe that when you have a healthy culture, you move from a company to a team - and teamwork is one of our core values. In every department throughout the organization, our people go above and beyond to support each other because when one person wins, we all win. As part of the isolved team, you will be equipped with the tools and resources needed to help you excel in your career - including professional development opportunities, amazing benefits, and a welcoming workplace where you will experience a true sense of belonging.

Systems Engineer

The Systems Engineer will design, configure, and maintain our Azure, M365 and on-prem IT infrastructure. This includes supporting cloud applications, virtual and physical systems, networking, security, storage, and troubleshooting both on-prem and Azure environments. Seeks to continually improve and maintain operational excellence of our services for both internal and external customers. This position is part of a motivated team of professionals with focused responsibilities and broad opportunities for technology exposure. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with minimal supervision and pre-established guidelines.

Principal Responsibilities

  • Plan, document, and execute on complex projects within an Azure environment.
  • Maintain and support our server, networking, and cloud infrastructures.
  • Responsible for monitoring and maintaining system security and for taking proper steps to prevent and detect security breaches.
  • Solid understanding of troubleshooting system and network problems in a systematic manner to determine root cause.
  • Research, select, and deploy technical enterprise solutions.
  • Tracking and monitoring of systems utilized for the purpose of "uptime".
  • Implement solutions with redundancy and resiliency in mind.
  • Communicate proactively and effectively system-related issues to management and the user community.
  • Provide technical leadership and guidance to the teams; must be willing to develop the technical skills of other team members whenever possible.
  • Provide level 3 support to proprietary applications.
  • Work as a team to ensure 24x7 elevated support of systems and environments.
  • Other duties as assigned.

Essential Requirements

  • Degree in the field of computer science and/or at least 5 years' experience working as a Systems Engineer is required. You should possess a strong attention to detail and strong problem-solving skills to succeed in this role.
  • Thorough knowledge of Azure is a must (virtual networks, NSG's, route tables, virtual network gateways, etc..) AZ-104 and AZ-500 a plus.
  • Thorough understanding of Active Directory, Azure AD, and Privilege Identity Management are a must.
  • Knowledge of Fortinet technologies preferred (FortiGate, FortiNAC, FortiAnalyzer, etc..)
  • SDWAN experience preferred.
  • Experience with NOC implementation preferred.
  • Thorough knowledge and experience administering servers in domain environment including installing, troubleshooting, and configuring DNS, DHCP, IIS, Group Policy, and auditing event logs.
  • Experience with VMware and vSphere Infrastructure with a solid understanding of virtualization concepts.
  • Network administration experience (LAN/WAN connectivity, network architecture, network security concepts, firewall administration, remote connectivity (VPN), subnetting, wireless networking).
  • Familiarity with PowerShell scripting and/or the willingness to learn.
  • Familiarity with network and systems monitoring tools.
  • Familiarity with cloud-based backup methods and tools.
  • Familiarity with MS SQL Server administration and SQL language a plus.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers ' who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401k match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

Isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, but is merely the most accurate lists for the current job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice

Location: This position will be based in the USA (office or remote) and will require minimal travel.

Duration: This is a full time, permanent position.

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