iSolved HCM
  • Development: Product Mgmt
  • USA

Business Analyst

isolved transforms the way you manage your most important asset your people. Our human capital management (HCM) and workforce technology brings together HR, payroll, time and attendance, expense management, and benefits enrollment all in one robust, easy-to-use platform.

isolved energizes your culture and makes it easy for your teams to build connections and unleash innovation. More than 5 million employees and 145,000 employers use our tools every day to boost engagement, collaboration, performance and creativity. isolved is delivered through elite regional payroll providers, who engage customers with a white-glove service a unique approach that provides access to cutting-edge cloud technology while retaining the local service relationship business prefers.

Business Analyst

Under the direction of the VP, Product Development, the Business Analyst will be responsible for analyzing the business needs of the clients and stakeholders to help identify business problems and propose solutions.  The analyst will assist in enforcing task deadlines and schedules.  The analyst will understand and implement the standards and compliance measures of isolved consistently.  The analyst will proactively seek opportunities to broaden and deepen knowledge base and proficiencies, share acquired skills with team members through formal and informal channels and encourage development of internal staff. 

Principal Responsibilities

  • Update, maintain and communicate changes to documents for the company.
  • Makes recommendations for product enhancements.
  • Conducts interviews and performs analysis in order to create Business Cases for projects.
  • Technology testing and feedback for new product and services.
  • Support Payroll/HCM i.e. identify and document system deficiencies and recommend solutions.
  • System resource i.e. deleting records, generating reports, report delivery, support codes, removing mail dates, etc.
  • Lead and implement potential new service production and administration.
  • All other related jobs functions as they arise and as needed.
  • Effective communication to the entire staff regarding changes and updates to documents, processes and systems etc.

Essential Requirements

  • Demonstrate business process knowledge in the areas of payroll, employee benefits, workers' compensation, and other functional areas associated with HCM product offerings.
  • Strong technical aptitude and capabilities.
  • Proven customer service leadership skills.
  • Excellent written and verbal communication skills, including fluency in English.
  • Software implementation experience, preferably in a SaaS environment.
  • Microsoft Office experience, (Word, Power Point and Excel) expert preferably.
  • Associates degree or equivalent education and business experience.

Location: This position will be based in the USA (office or remote) and will require minimal travel.

Duration: This is a full time, permanent position.

iSolved HCM
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